Assort Health just raised $26 million to fix a $20 billion problem that no one seems to want to talk about, your doctor’s phone system. You know, the one where you sit on hold for 35 minutes just to reschedule your checkup, get misrouted twice, and eventually hang up mid-beep when a robotic voice says, “Press 3 to go back to the main menu.” Yeah, that one. Jon Wang and Jeffery L. built Assort to make sure that never happens again, and now they’ve got serious backing to make it happen at scale.
This Series A round, co-led by First Round Capital and Chemistry, brings together a syndicate that reads like the credits on a Netflix health tech documentary. Returning investor Quiet Capital is back in, joined by Four Acres Capital, Tau Ventures, and a murderer’s row of angels from athena health, 2Flatiron, Path AI, and a handful of startups that have already changed the way healthcare moves. Which makes sense, Assort isn’t just pushing voice AI into clinics, they’re re-engineering how the backbone of patient access works. If you’re in the trenches of a specialty practice, orthopedics, dermatology, whatever else ends in *ology, you already know the chaos in the call center isn’t a staffing issue. It’s a systems issue.
Jon, who walked away from a UCSF white coat to chase a better version of healthcare, has been down this road before, his last startup Shimmer (YC S21) played the same game at a different angle. Jeffery, ex-Athelas and Meta, brings the tech muscle. Together, they didn’t just build another AI voice bot. They built a generative voice AI platform tuned to real-world scheduling logic, custom provider workflows, and integrations with the heavy hitters like Epic. We’re talking HL7/FHIR support, 84+ systems integrated, and a proprietary agentic state machine running beneath it all. This isn’t AI-as-a-feature. This is AI as infrastructure.
Since Q4 last year, Assort’s revenue has gone 8x. Drop rates are down 2.7x, hold times slashed by over 56%, and patient satisfaction is clocking in at 4.6 out of 5. One minute to reach a human-caliber voice assistant that actually books the right appointment, at the right time, for the right doctor. The kicker? Their clients are pulling in 7% more revenue, just by giving patients their time back.
Assort’s not just scaling tech. They’re scaling trust. One call, one patient, one solved appointment at a time. And if you're still using a call center that thinks AI means adding another “Press 1” prompt, you're not just behind, you’re playing the wrong game entirely.
Let’s keep the momentum going across the tech ecosystem. Whether you’re a founder shaping the future, a leader driving change, a VC backing bold ideas, or an investor spotting the next big thing, together, we’re pushing boundaries. Proud to be building the future with you.
Let’s connect on LinkedIn and keep the conversation going.